| Tier |
What tier rating does the data center have? |
Tier 3 (Equinix) |
| Location |
Where is the data center located? |
United Arab Emirates |
|
Is the data center in a secure and environmentally controlled facility? |
Yes |
| Power Infrastructure |
Is there redundancy in the power supply? |
N+1 redundancy on UPS with extra backup generators |
|
What is the power capacity of the data center? |
4.5MW |
|
What is the source of power? |
Green by design
- ISO 14001 (targeted 2024)
- ISO 50001 (targeted 2024)
- LEED Certified
- Covered by 100% renewable energy
|
| Cooling System |
What type of cooling is used in the data center? |
Air |
|
Is there redundancy in the cooling systems to prevent overheating? |
N+20% |
| Connectivity |
What is the bandwidth of the data center's internet connection? |
10 Gbit symmetrical connection |
|
What is the type of network connection? |
10 Gbit ethernet (redundant bond) + 400 Gbit Infiniband |
| Security Measures |
What physical security measures are in place? |
- Security cards
- Access control
- Surveillance
- Access monitoring tools
- Biometric access system
|
|
How is data protected from unauthorized access and cyber threats? |
Firewalls for internal and external connectivity |
| Environmental Controls |
Are there environmental controls in place to maintain optimal conditions for equipment? |
Yes |
|
How are environmental risks like fire and flooding mitigated? |
- Raised floors (low flood risk)
- VESDA detection with a pre-action double-interlocked firewater system
|
| Maintenance and Support |
What technical support is available? |
24/7 on-call onsite support |
|
What maintenance procedures are followed for the equipment in the data center? |
- Preventive maintenance services include inspections, assessments, and tests of critical infrastructure and assets. The goal of these services is to prevent faults and identify defects before they occur in a live environment.
- Send notifications in advance to inform you of planned preventive maintenance activities. You can use this information to assess the level of risk exposure for your equipment during the maintenance activity. Based on your assessment, you may choose to reroute your processes during the maintenance window.
|
| Scalability |
How scalable is the data center infrastructure to accommodate future growth? |
Ability to extend on request with an extra 300 kW in the pipeline |
| Disaster Recovery |
What is the data center's disaster recovery plan in case of major outages or disasters? |
- The data center has an IBX Threat and Risk Assessment process to review any potential risks to ongoing operations and to implement any required mitigations.
- The DC also maintains a Business Continuity Plan which sets the response to potential events which may impact operational abilities and how the site can continue to operate under each eventuality.
|
| Compliance and Certifications |
Does the data center comply with industry standards and regulations? |
- ISO 22301
- ISO 27001
- ISO 9001
- LEED
- PCI DSS
- SOC 1 Type II
- SOC 2 Type II
|
| Local Compliance and Certifications |
Does the data center comply with local and government industry standards and regulations? |
The data center complies with USAW Signals Intelligence Agency regulations. |