| Tier |
3 |
| Location |
Southeastern Canada |
| Power Capacity |
20 MW (hydro power) |
| Cooling |
Raised floor cold air supply |
| Bandwidth |
100 Gbps, fiber optic 99.99% |
| Networking |
InfiniBand 3.2 Tbps |
| Security |
- Perimeter security
- Video monitoring
- On-site staffing
- Mantraps
|
| Data Access Protections |
- ID and access management (IAM)
- Data encryption
- Zero-trust security policies
- Security information and event management (SIEM)
- User and entity behavior analytics (UEBA)
|
| Fire and Flood Risk Mitigation |
- Fire Detection System (VESDA)
- Fire Suppression System: double Interlocked, dry-pipe, cross-zone, preaction
- Flood Plain: 150' (50m) above sea level
|
| Maintenance Procedures |
- Regular visual inspection, cleaning
- Cable management
- Environmental monitoring
- Preventative maintenance schedule
- Equipment replacement and lubrication
- Tracking and documentation
- Security
|
| Technical Support |
Ticket-based customer support based on priority level (Normal, Urgent, General Questions) |
| Compliance and Certifications |
- SOC 1 Type II
- SOC 2 Type II
- ISO 27001
- MPAA
- PCI DSS Certification v3.2.1
- TPN
|
| Scalability |
Additional 2-5 MW |
| Disaster Recovery |
- UPS: Concurrently maintainable 1 MW N+1 UPS Architecture, flexible 2N solution available
- Back Generators: Concurrently maintainable N+1, 2N Available upon request
- Fuel Run-Time: Min 24hrs on-site fuel storage at full load
- Diverse fueling contractor arrangements
|